Write to the editorial

Contact the Ruby Fortune Hub: Corrections and Reader Questions

18+18+, or the age of majority in your province, whichever is greater

One address for everything: editors@rubyfortune.radio.fm — read by the same people who write the pages.

There are no forms and no accounts on this hub, so nothing you type here is ever stored by the site itself.

Three prewritten subject lines route a message to the right check: an outdated number, a broken link or a question.

This hub is for adults: 18+, or the age of majority in your province, whichever is greater.

The way to reach us is email: editors@rubyfortune.radio.fm. Write when a figure looks out of date, a link no longer works, or a fact on any page needs a source — we usually reply within a few business days. One boundary up front: we are the editorial team of an information hub, not the casino’s support desk, so account and payment matters belong in the operator’s own Help Centre.

Ruby Fortune Hub Editorial · updated 2026 · who we are

Three reasons to write

Pick a Card, Skip the Form

There is no contact form here, deliberately: a form means storing what you type, and this site stores nothing. Each card below opens your own mail app with the subject already set.

An outdated number

The strongest kind of mail we get. Include the page address, the figure you saw here, and where the operator now says otherwise — a confirmed change re-dates the whole page.

editors@ · subject: Outdated number

A broken link

Tell us which page carries the link and where it was supposed to lead. Internal routes and the help resources get fixed first, in that order.

editors@ · subject: Broken link

A question about the facts

Ask where a figure comes from and we will point at the exact operator page and capture date behind it. Quote the sentence you are asking about.

editors@ · subject: Question

Right address first

Who Should Get Your Message?

What is the message about?

editors@rubyfortune.radio.fm

Anything printed on these pages — a number, a link, a claim — is ours to answer. Start from the cards above, or from the Ruby Fortune review if you want the context first.

the operator’s Help Centre

Deposits, withdrawals, bonuses, verification, a locked account — we hold no access to any casino system and cannot look anything up. Sign in on the operator’s site and use its Help Centre; that is the only desk that can act.

ConnexOntario · 1-866-531-2600

If play is becoming a problem, skip email entirely — talk to a person. The lines, the self-exclusion route and the warning signs are collected on our responsible gambling page.

What happens next

After You Press Send

A person reads it — there is no ticket system and no autoresponder. Replies go out within a few business days, faster when a correction is clearly documented.

A confirmed error triggers the routine described in how we check: the source page is re-captured, the figure is corrected, and the page gets a fresh date. Your address is used only to reply — it joins no mailing list and is passed to no one, as the privacy policy spells out. And if your question is really about whether the casino is worth your time, the full review answers it at length.

18+, or the age of majority in your province, whichever is greater. If gambling stops being fun, help is free and confidential: ConnexOntario 1-866-531-2600.